| DNS
error. Check DNS settings. |
Try
the following:
- Make sure the address in the contacts list on the
printer and the address of the shared folder are the same.
- If the computer's IP address is static or set
manually, change the computer name in the network path to the IP
address. For example, change \\EPSON02\SCAN to
\\192.168.xxx.xxx\SCAN.
- Make sure your computer is turned on and not running
in a power-saving mode, such as sleep or standby. If your computer
is in sleep mode, you cannot save scanned images to the shared
folder.
- Temporarily disable your computer's firewall and
security software. If this clears the error, check the settings in
the security software.
- You cannot save scanned images to a shared folder
when using a public network.
- If the IP address changes when reconnecting using
DHCP on a laptop, obtain the IP address again.
- Check the DNS on your product and on the server,
computer, or router.
- Make sure the computer name and IP address are
correct.
|
|
Authentication error. Check the authentication method,
authenticated account, and authenticated password |
Try
the following:
- If user restrictions have been enabled, make sure
you enter in the correct user name and password. Also, make sure
that the password has not expired.
- Check the Location
settings.
|
|
Communication error. Check the Wi-Fi/network connection. |
Try
the following:
- Make sure MS Network is enabled.
- Make sure the address in the contacts list on the
printer and the address of the shared folder are the same.
- Access rights for the user in the contacts list
should be added to the Sharing and Security tabs of the shared
folder's properties. Access permissions should also be enabled for
the user.
- Check the Location
settings.
- Print a network connection report to check if the
printer is connected to the network.
|
| The
file name is already in use. Rename the file and scan again. |
Check if there is a file with the same name as the file you want to
save in the shared folder. Delete the saved file or select a
different file name. |
|
Scanned file(s) are too large. Only XX page(s) have been sent.
Check if the destination has enough space. |
Try
the following:
- Increase the storage space in the specified
folder.
- Reduce the number of documents.
- Lower the scanning resolution or increase the
compression ratio to reduce the size of the scanned image.
|