LDAP Connection Report Messages

You can review the connection report messages to diagnose LDAP connection problems in Web Config.

Message Description
Connection test was successful. Connection to the server is successful
Connection test failed. Check the settings. One of the following occurred:
  • The LDAP server address or port number is incorrect
  • A timeout occurred
  • You selected Do Not Use as the Use LDAP Server setting
  • If you selected Kerberos Authentication as the Authentication Method setting, the Kerberos server settings are incorrect
Connection test failed. Check the date and time on your printer or server. Connection failed because the time settings for the product and the LDAP server do not match
Authentication failed. Check the settings. Authentication failed because the User Name and Password settings are incorrect or, if you selected Kerberos Authentication as the Authentication Method setting, the time and date are not configured correctly
Cannot access the printer until processing is complete. The product is busy
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