Where to Get Help (Latin America)

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at epson.com.jm/support and select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call for support, please have the following information ready:
  • Product name
  • Product serial number (located on the bottom or rear of the projector, or in menu system)
  • Proof of purchase (such as a store receipt) and date of purchase
  • Computer or video configuration
  • Description of the problem

Then call:

Country Telephone
Argentina (54 11) 5167-0300

0800-288-37766

Bolivia* 800-100-116
Brazil State capitals and metropolitan areas: 3004-6627

Other areas: 0800-377-6627 / 0800-EPSONBR

Chile (56 2) 2484-3400
Colombia Bogota: (57 1) 592-2200

Other cities: 018000-915235

Costa Rica 800-377-6627
Dominican Republic* 1-888-760-0068
Ecuador* 1-800-000-044
El Salvador* 800-6570
Guatemala* 1-800-835-0358
Mexico Mexico City: (52 55) 1323-2052

Other cities: 01-800-087-1080

Nicaragua* 00-1-800-226-0368
Panama* 00-800-052-1376
Paraguay 009-800-521-0019
Peru Lima: (51 1) 418-0210

Other cities: 0800-10-126

Uruguay 00040-5210067
Venezuela (58 212) 240-1111

* Contact your local phone company to call this toll-free number from a mobile phone.

Note: Toll or long distance charges may apply. If your country does not appear on the list, contact the sales office in the nearest country.

Purchase Supplies and Accessories

You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to epson.com.jm. Or you can contact your nearest sales office as described in "Where to Get Help".

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