| Printer error. Turn the power off and on again.
If the problem persists, contact Epson support. |
Turn the product off and then back on again. If
the error persists, check for and remove any jammed paper or
protective materials from the product. If the error still persists,
contact Epson for support.
If you see any of the following error codes, make sure you have
not exceeded the loading capacity for any paper source:
- 000181
- 000184
- 000201
- 000204
- 000221
- 000224
|
| Printer error. Contact Epson support.
Non-printing features are available. |
The product may be damaged, but features such
as scanning are still available. Contact Epson for support. |
| Printer error. For details, see your
documentation. |
The product may be damaged. Contact Epson for
support. |
| Paper out in XX. Load Paper. Paper Size:
XX/Paper Type: XX |
Load the size and type of paper in the paper
source indicated. |
| Too many paper cassette units are installed.
Turn the power off and uninstall the extra units. See your
documentation for details. |
You can install up to three optional paper
cassette units. Remove any extra units. |
| Unsupported Paper Cassette Units have been
installed. Turn the power off and uninstall. For details, see your
documentation. |
Unsupported optional paper cassette units are
installed. Remove the unsupported units. |
| Cannot print because XX is out of order. You
can print from another cassette. |
Turn the product off and then back on again.
Reinsert the indicated paper cassette. If the error persists,
contact Epson for support. |
| Maintenance roller in XX is nearing the end of
its service life. |
The paper cassette rollers need to be replaced
periodically for optimal performance. (Paper may not feed correctly
from the paper cassette when the roller is near the end of its
service life.) Contact Epson for support. |
| Maintenance roller in XX is at the end of its
service life. Replace it and reset the maintenance roller
counter. |
Replace the paper cassette roller indicated and
reset the counter. Contact Epson for support. |
| You need to replace Ink Supply Unit(s). |
Replace the indicated ink packs. |
| Paper Setup Auto Display is set to Off. Some
features may not be available. For details, see your
documentation. |
AirPrint is not available when the Paper Setup Auto Display setting is disabled.
Change Paper Setup Auto Display to
On. |
| No dial tone is detected. |
Make sure the phone cable is connected
correctly and the phone line works. If you connected the product to
a PBX (Private Branch Exchange) phone line or Terminal Adapter,
change the Line Type setting to
PBX. If you still cannot send a fax,
turn off the Dial Tone Detection
setting. (Turning off the Dial Tone Detection setting may cause the
product to drop the first digit of a fax number.) |
| Failed to receive faxes because the fax data
capacity is full. Touch the Job/Status at the bottom of the Home
Screen for details. |
Press the  Job/Status button and select Printer Status and resolve any printer errors
that prevented faxes from printing. Make sure the product is
connected to a computer or that a USB device is connected to the
product. |
| The combination of the IP address and the
subnet mask is invalid. See your documentation for more
details. |
There is a problem with the network connection
to your product. Set up your product on the network again. |
| To use cloud services, update the root
certificate from the Epson Web Config utility. |
Access the Web Config utility and update the
cloud service root certificate. |
| Check that the printer driver is installed on
the computer and that the port settings for the printer are
correct. |
Make sure the printer port is correctly
configured. In Windows, make sure the port is set to a USBXXX setting for a USB connection or
Epsonnet Print Port for a network
connection. |
| Recovery Mode
Update Firmware |
An error has occurred during firmware updating.
Connect your product using a USB cable and try downloading the
Firmware Update from the Epson support site. If you still need
help, contact Epson for support. |