Loading Paper in the Cassettes and Paper Tray

You can load paper up to this size in the paper cassettes and paper tray: 13 × 19 inches (330 × 483 mm). The paper tray can accommodate user-defined paper sizes from 2.2 × 5 inches (55 × 127 mm) to 13 × 47.2 inches (330.2 × 1200 mm) for single-sided printing. The paper tray can accommodate user-defined paper sizes from to 5.5 × 7.2 inches (139.7 × 182 mm) to 11.7 × 17 inches (297 × 431.8 mm) for double-sided printing.

You can view instructions on how to load paper in the cassettes or paper tray on the control panel.

  1. Select the icon on the LCD screen. You see this screen:

  2. Select Load paper under the How To options. You see this screen:

  3. Select one of the options. You see a screen like this:

  4. Select How To. You see a screen like this:

  5. Select the icon to scroll through the paper loading instructions.
  6. If necessary, select the icon and select the size and type of paper you loaded on the LCD screen.
    Note: If the Paper Size Auto Detect setting is enabled, your product will automatically detect the size of the paper you loaded.
Always follow these paper loading guidelines:
Do not use the following papers; they may cause paper jams, smears on the printout, or damage to the printer.
  • Papers that are wavy or damp
  • Papers that have not dried after printing on one side
  • Papers that are wadded or curled
  • Papers that are torn, cut, or folded
  • Papers that are too thick or thin
  • Preprinted papers printed by other inkjet printers, thermal transfer printers, page printers, or copiers
  • Papers that are perforated
  • Papers that have stickers
  • Papers held together with tape, staples, or paper clips
  • Envelopes with adhesive surfaces or windows
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