You can clean the print head
using a utility on your Windows or Mac computer.
Make sure there are no
errors on the LCD screen.
few sheets of plain paper in the product.
Do one of the
Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click
Mac: In the
Apple menu or the Dock, select System
Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your
product, and select Options &
Supplies. Select Utility
and select Open Printer
Select Print Head
Cleaning. You see a window like this:
Click Start to begin the cleaning cycle.The power light flashes throughout
the cleaning cycle and stays on when the cleaning cycle is
Never turn off the product or open the
scanner unit during a cleaning cycle or you may not be able to
When the cleaning cycle is
finished, you can check to see if the nozzles are clean; click
Print Nozzle Check Pattern and
Check the printed pattern
to see if there are gaps in the lines.
Print head is clean
Print head needs
If there are no gaps, click Finish.
If there are gaps or the pattern is faint,
click Clean to clean the print
If you don’t see any improvement after cleaning the
print head up to 4 times, wait at least 6 hours without printing.
Then try cleaning the print head again. If quality still does not
improve, contact Epson.