Uninstalling Product Software - Windows

You can uninstall and then re-install your printer software to solve certain problems.
  1. Turn off the product.
  2. Disconnect any interface cables.
  3. Do one of the following:
    • Windows 10: Right-click and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
      Note: If you see a User Account Control window, click Yes or Continue.
      Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
      Note: If you see a User Account Control window, click Yes or Continue.
      Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
    • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, select your product, then click EPSON Printer Software Uninstall.
      Note: If you see a User Account Control window, click Yes or Continue.
      In the next window, select your product and click OK. Then follow any on-screen instructions.
  4. Restart your computer, then re-install your software.
Note: If re-installing your product software does not solve a problem, contact Epson support.
Parent topic: Uninstall Your Product Software
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