You can
check the print head nozzles using a utility on your Windows or Mac
computer.
Make sure roll paper or cut sheet
paper is loaded in the printer.
Do one
of the following:
Windows: Access the Windows Desktop and click
the icon for your product in the right
side of the Windows taskbar, or click the up arrow and click
.
Mac: In the Apple menu or the Dock, select
System Preferences. Select
Print & Fax, Print & Scan, or Printers & Scanners, select your
product, and select Options &
Supplies. Select Utility and
select Open Printer Utility.
Select
Nozzle Check. You see a
window like this:
Click
Print. The nozzle pattern
prints.
Check the printed pattern to see if
there are gaps in the lines.
Print head is clean
Print head needs cleaning
If there
are no gaps in the pattern, click Finish. If there are gaps or the pattern
is faint, click Clean.
If
you don’t see any improvement after cleaning the print head three
times, perform a Powerful
Cleaning.