Checking the Nozzles Using a Computer Utility

You can check the print head nozzles using a utility on your Windows or Mac computer.

Load a few sheets of plain paper in the product.
Do one of the following:
- Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
- Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
Select Print Head Nozzle Check. You see a window like this:
Click Print.
Check the printed pattern to see if there are gaps in the lines.
Print head is clean

Print head needs cleaning
Do one of the following:
- If there are no gaps, click Finish.
- If there are gaps or the pattern is faint, clean the print head.