The error status light shows the letter J and
the ready light is orange |
A paper jam has occurred. Remove and reload
the original. |
The error status light shows the letter F and
the ready light is orange |
One of the following has occurred:
- A fatal
error has occurred. Turn the scanner off and on again. If the error
continues, contact Epson for support.
- The battery
cannot be fully charged even if you are charging the battery within
the guaranteed charging temperature range. It may be damaged or has
reached the end of its service life. Contact Epson for
support.
|
The error status light shows the letter U and
the ready light is orange |
The firmware update has failed.
- Connect the computer and the scanner with a USB cable (during
recovery mode, you cannot update the firmware over a network
connection)
- Contact Epson for instructions on updating the firmware
again.
|
The error status light shows the letter P and
the ready light is orange |
The scanner has started in recovery mode.
- Connect the computer and the scanner with a USB cable (during
recovery mode, you cannot update the firmware over a network
connection)
- Contact Epson for instructions on updating the firmware
again.
|
The error status light shows the letter H, and
all other lights are on |
The battery stopped charging because it became
too hot. Charge the battery within an ambient temperature range of
46 to 95 °F (8 to 35 °C). |
The error status light shows the letter C, and
all other lights are on |
The battery stopped charging because it became
too cold. Charge the battery within an ambient temperature range of
46 to 95 °F (8 to 35 °C). |
The Wi-Fi and Wi-Fi AP lights flash
simultaneously |
An access point settings error has occurred.
Restart the scanner and router, move them closer together, and
connect to the network again. |
The error status light shows three horizontal
lines and the Wi-Fi and Wi-Fi AP lights flash
simultaneously. |
Epson ScanSmart did not launch after pressing
the scanner's start button while connected
over a network.
- Check the Wi-Fi connection. Try turning the wireless router off
and on again.
- Make sure the correct scanner is selected in Epson
ScanSmart.
- Make sure another computer is not connected to the scanner
using a USB cable. A USB connection takes priority over a Wi-Fi
connection. If another computer is connected by USB, disconnect
it.
- If you are using a Mac computer, make sure you select the
network that has priority on it.
|