If you cannot scan over a network (RR-70W) with
Epson ScanSmart or start the Epson Scan 2 Utility, try these
solutions:
Make sure the Wi-Fi switch is set to the
Wi-Fi position.
Make sure the computer and scanner are connected to the same
network (or network segment/VLAN).
Move the scanner and computer or smart device closer to the
router or access point.
If you
cannot scan using the start button on the scanner,
make sure you restarted your computer after installing the scanning
software.
If you are
scanning a large original at a high resolution, a network
communication error may occur. Try scanning again at a lower
resolution.
Check the
network connection setting in the Epson Scan 2 Utility.
You may need
to disable the firewall and any anti-virus software on your
wireless router or access point.
If you see the message "Network product is not available:
currently being used by user," there may be a communication error
between the scanner and computer. Restart the scanner.
If the Firewall function is active, the scanner may not be
discovered by the Epson Scan 2 Utility. Open the Epson Scan 2
Utility, enter the IP address for your scanner, and click
Add.
If the scanner and computer cannot communicate and are
connected to the same network (or network segment/VLAN), the
privacy separator on your router must be disabled. Follow the
instructions in your router documentation to disable the privacy
separator.