Uninstalling Scanner Software - Windows

You can uninstall and then re-install your scanner software to solve certain problems.
  1. Exit all applications currently running on your computer.
  2. Turn off the scanner (RR-70W).
  3. Disconnect any interface cables.
  4. Do the following to uninstall each of your scanning software programs and follow any on-screen instructions:
    • Windows 10: Click and select  (Settings) > Apps > Apps & features. Select the scanner software program and click Uninstall.
    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change.
    • Windows 7: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select the scanner software program and click Uninstall/Change.
  5. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.