If the projector does not respond to remote control
commands, try the following solutions:
- Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries.
- Make sure you are operating the remote control within the reception angle and range of the projector.
- Make sure the projector is not warming up or shutting down.
- Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up.
- Make sure the remote control for Android TV is
paired to the streaming media device to operate Android TV
features. If the pairing screen is displayed, perform pairing again
by holding down the Enter and
volume down buttons on the
remote control simultaneously for about three seconds. - If the remote control from Android TV is paired to
the streaming media player but you cannot navigate the Android TV
menus, project the Android TV interface on the projector and unpair
the remote control by pressing the
Esc and right arrow buttons on the
remote control for Android TV for 30 seconds. The remote pairing
screen should appear on the projector. Pair the remote to the
streaming media player again. - Make sure you are using the projector remote control and not the remote control for Android TV.
- Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment.
- If available, turn on one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off.
- If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors).
- If you lose the remote control, you can purchase another from an authorized Epson reseller.