If an original has jammed inside the scanner, follow these
steps:
Note: The
illustrations show the DS-575W II, but the instructions are the
same for the DS-530 II and DS-770 II.
- Turn off
your scanner.
- Remove all
originals from the input tray.
- Pull down
the cover open lever and open the scanner cover.
- Gently pull
out any jammed originals from inside the scanner.
- Gently pull
out any jammed originals from the output tray.
- Close the
scanner cover.
- Carefully
follow all loading instructions when you reload originals.
If originals jam in the scanner frequently, try the
following:
- Press the slow mode button to slow down
the scanning speed.
- Turn off the Detect Double Feed
setting.
- Clean inside the scanner and clean the rollers.
- Close the output tray and let the originals fall freely onto
the surface below the scanner.
- If the roller counter is nearing end of life, replace the
roller assembly kit.