Original Feeds Incorrectly in Scanner

If you have problems feeding originals in your scanner, try these solutions:

• If multiple pages feed at once, try the following:
  • Remove the originals, fan the edges to separate the sheets, if necessary, and reload them.
  • Load fewer originals at a time.
  • Load only originals that meet the specifications for your scanner.
  • Clean inside the scanner and replace the roller assembly kit, if necessary.
  • Check the pickup rollers and clean, if necessary.
  • Press the  slow mode button to slow down the scanning speed.
  • Use Automatic Feeding Mode in Epson Scan 2 and scan originals one at a time.
  • Use the optional carrier sheet for thin, folded, or irregularly shaped originals.
• If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window, start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off.
  Note: On a Mac, only Epson Scan 2 displays double feed errors. Document Capture for Mac does not include this setting.