Solutions When Wireless Authentication Fails

If you cannot authenticate a wireless connection, try the following solutions (PowerLite X49/W49/118/119W/982W/992F/1288):

• If the wireless settings are correct, but authentication fails, you may need to update the Date & Time settings in the Extended menu, if available.
• Make sure the Wireless LAN Power setting is set to On.
• Check the Security settings and passphrase in the Network Configuration menu.
• Check the Event ID number displayed in the Info menu and check the link below to identify the problem.
• Make sure the connected device is on and operating properly.
• Make sure you are using the correct Epson wireless LAN module.
• If the access point security is WPA3-EAP, change the access point setting to WPA2/WPA3-EAP.
  Note: EAP and PEAP security are only available on PowerLite 992F/1288.