If you encounter CD/DVD printing problems, try these
solutions:
Ink Smears on CD/DVD
- Make sure you are printing on ink jet-printable CDs
or DVDs and that the surface of the disc is dry.
- Handle printed discs carefully and let them dry for
24 hours before inserting them in a drive.
- Adjust the print quality using the Epson Photo+
software. See the Epson Photo+ help utility for details.
CD/DVD Jam Problems
If a CD/DVD has jammed in the product and you see an
error message, you need to remove the CD/DVD tray:
- Cancel the print job from your computer, if
necessary.
- Slowly pull the CD/DVD tray out of the product.
- Clear the error message.
- If an error is still displayed, turn off the
product, wait a moment, and then turn it back on.
- If you are unable to remove the CD/DVD tray, contact
Epson for support.
Image Not Centered on CD/DVD
- If you are printing from a computer, adjust the
print position using the Epson Photo+ software. See the Epson
Photo+ help utility for details.
- If you are printing from the control panel, adjust
the printing position using the product menus.
Faint Image on CD/DVD
If your printed image is faint, adjust the print
quality using the Epson Photo+ software. See the Epson Photo+ help
utility for details.