Checking the Nozzles Using the Product Buttons

You can check the print head nozzles using the buttons on your product.

Press the power button to turn the product off.
Load a few sheets of plain paper in the product.
Hold down the stop button and press the power button to turn the product on.
When the product turns on, release both buttons. The product prints a nozzle check pattern.
Note: It can take a few seconds for the nozzle check pattern to start printing. If it does not start printing after a few seconds, make sure there is paper loaded in the product.
Check the printed pattern to see if there are gaps in the lines.
Print head is clean

Print head needs cleaning

Print head needs Power Cleaning
Do one of the following:
- If there are no gaps, the print head is clean and you can continue printing.
- If there are gaps or the pattern is faint, clean the print head.
- If almost the entire pattern is missing, see the link below for instructions on performing a Power Cleaning.

If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not improve, run a Power Cleaning.