You can
check the print head nozzles using a utility on your Windows or Mac
computer.
Make sure there are no errors on the LCD
screen and the output tray is extended.
Load a few sheets of plain paper in the
product.
Do one of the following:
Windows: Access the Windows Desktop and
right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click
.
Mac: In the Apple menu or the Dock, select
System Preferences. Select
Print & Fax,
Print & Scan, or Printers & Scanners, select your
product, and select Options &
Supplies. Select Utility
and select Open Printer
Utility.
Select Print
Head Nozzle Check. You see a window like this:
Click Print.
Check the printed pattern to see if there are gaps in the
lines.
Print head is clean
Print head needs
cleaning
Print head needs Power
Cleaning
Do one of the following:
If there are no gaps, click Finish.
If there are gaps or the pattern is faint,
clean the print head.
If almost the entire pattern is missing,
click Finish and perform a Power
Cleaning.
If you don’t see
any improvement after cleaning the print head up to 3 times, turn
off the product and wait at least 12 hours. Then run a nozzle check
and try cleaning the print head again. If quality still does not
improve, run a Power Cleaning.