Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Make sure there are no errors on the LCD screen and the output tray is extended.
  2. Load a few sheets of plain paper in the product.
  3. Press the  home button, if necessary.
  4. Select Maintenance > Print Head Nozzle Check.

  5. Select Print. The nozzle check pattern is printed.
  6. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean

    Print head needs cleaning

    Print head needs Power Cleaning

  7. Do one of the following:
    • If there are no gaps, the print head is clean. Select O.
    • If there are gaps or the pattern is faint, select X. Follow the instructions on the screen to clean the print head.
    • If almost the entire pattern is missing, select O and perform a Power Cleaning.
If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not improve, run a Power Cleaning.
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