Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.

Make sure there are no errors on the LCD screen and the output tray is extended.
Load a few sheets of plain paper in the product.
Press the home button, if necessary.
Select Maintenance > Nozzle Check.
Press the start button to print. The nozzle check pattern is printed.
Check the printed pattern to see if there are gaps in the lines.
Print head is clean

Print head needs cleaning

Print head needs Power Cleaning
Do one of the following:
- If there are no gaps, the print head is clean. Select No and press the OK button.
- If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions on the screen to clean the print head.
- If most lines are missing or not printed, most of the nozzles are clogged. Select No and press the OK button, then run a Power Cleaning. See the link below.

If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not improve, run a Power Cleaning.