Cleaning the Print Head Using the Product Control Panel

You can clean the print head nozzles using the control panel on your product.

Make sure there are no errors on the LCD screen and the output tray is extended.
Load a few sheets of plain paper in the product.
Press the home button, if necessary.
Select Maintenance > Head Cleaning.
Press the start button to clean the print head. You see a message on the LCD screen during the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you see a message on the screen and a nozzle pattern prints.
Caution:

Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
Check the printed pattern to see if there are gaps in the lines.
Print head is clean

Print head needs cleaning

Print head needs Power Cleaning
Do one of the following:
- If there are no gaps, the print head is clean. Select No and press the OK button.
- If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions on the screen to clean the print head.
- If almost the entire pattern is missing, select No and press the OK button and then run a Power Cleaning.

If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not improve, run a Power Cleaning.