If your copies have incorrect, uneven, smeared, or
faint colors, try these solutions:
Run a print head nozzle check to see if any of the
nozzles are clogged. Then clean the print head, if necessary.
Do not press too hard on the original when you copy
from the scanner glass.
Clean the scanner glass with a soft, dry, lint-free
cloth or use a small amount of glass cleaner on the cloth, if
necessary. Paper towels are not recommended.
Caution:
Do not spray glass cleaner directly on
the scanner glass.
If the colors are smeared, try lowering the copy
density setting on the LCD screen.