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Uninstalling Product Software -
Windows
You can
uninstall and then re-install your product software to solve
certain problems.
Turn off the product.
Close any open programs or
applications.
Disconnect any interface cables.
Do one of the following:
Windows 10:
Click and select (Settings) > Apps or System > Apps
& features. Then select the program you want to
uninstall and select Uninstall.
Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall
option for your Epson product, then select Uninstall/Change.
Note: If you
see a User Account Control
window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
Windows (other versions): Click or
Start, and select All Programs or Programs. Select EPSON, select your product, then click
EPSON Printer Software Uninstall.
Note: If you
see a User Account Control
window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen
instructions.
Do one of the following to uninstall Epson Event Manager,
then follow any on-screen instructions:
Windows
10/8.x: Select Epson Event
Manager and click Uninstall.
Windows 7/Windows Vista: Open the Windows
Control Panel utility. Select
Programs and Features. (In
Classic view, select Programs and
click Uninstall a program.)
Select Epson Event Manager and
click Uninstall/Change.
Do one of the following to uninstall Epson Scan
2, then follow any on-screen
instructions:
Windows 10:
Select Epson Scan2 and click
Uninstall.
Windows 8.x/Windows 7/Windows
Vista: Select Epson Scan2 and
click Uninstall/Change.
Do one of the following to
uninstall Epson ScanSmart, then follow any on-screen
instructions:
Windows 10:
Select Epson ScanSmart and click
Uninstall.
Windows
8.x/Windows 7/Windows Vista: Select Epson ScanSmart and click Uninstall/Change.
Restart your computer, then see the Start
Here sheet to re-install your software.
Note: If you
find that re-installing your product software does not solve a
problem, contact Epson.