If paper does not collect correctly in the paper basket, try
these solutions:
- If paper
does not collect in the basket, gently press on the paper basket as
paper is ejected from the printer. This prevents the paper from
catching on the basket.
- If the paper folds after cutting, set the Auto Cut setting to Off. Cut the paper manually while supporting the
print.
- If the paper creases and does not collect in the basket, close
the basket and resume printing. Before the paper reaches floor,
hold the paper with both hands and continue to support it until
printing is complete. Do not load more than one piece of cut sheet
paper at a time.
- Make sure you are printing at normal room temperatures (59 to
77° F [15 to 25° C]) and humidity