| DNS error. Check DNS settings. |
Try the following:
- Make sure the address in the contacts list on the scanner and
the address of the shared folder are the same.
- If the computer's IP address is static or set manually, change
the computer name in the network path to the IP address. For
example, change \\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN.
- Make sure your computer is turned on and not running in a
power-saving mode, such as sleep or standby. If your computer is in
sleep mode, you cannot save scanned images to the shared
folder.
- Temporarily disable your computer's firewall and security
software. If this clears the error, check the settings in the
security software.
- If Public network is selected as
the network location, you cannot save the scanned images to the
shared folder. Set the forward settings for each port.
- If the IP address changes when reconnecting using DHCP on a
laptop, obtain the IP address again.
- Make sure the DNS setting is correct.
- Make sure the computer name and IP address are correct.
|
| Authentication error. Check the location, user name and
password. |
Make sure the user name and the password are correct on
the computer and in the contacts list on the scanner. Also, make
sure that the password has not expired. |
| Communication error. Check the Wi-Fi/network
connection. |
Try the following:
- Make sure MS Network is enabled.
- Make sure the address in the contacts list on the scanner and
the address of the shared folder are the same.
- Access rights for the user in the contacts list should be added
to the Sharing and Security tabs of the shared folder's properties.
Access permissions should also be enabled for the user.
|
| The file name is already in use. Rename the file and
scan again. |
Check if there is a file with the same name as the file
you want to save in the shared folder. Delete the saved file or
select a different file name. |
| Scanned file(s) are too large. Only XX page(s) have been
sent. Check if the destination has enough space. |
Try the following:
- Increase the storage space in the specified folder.
- Reduce the number of documents.
- Lower the scanning resolution or increase the compression ratio
to reduce the size of the scanned image.
|