Setting the Number of Rings to Answer

If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. The number of rings should be higher than the number of rings your answering machine is set to for answering a call.

Press the home button, if necessary.
Select Settings > General Settings > Fax Settings > Basic Settings.
Set Receive Mode to Auto.
Select Rings to Answer. You see a screen like this:
Press the + or – buttons to select the number of rings, then select Done. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call.

Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone.