Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.
  1. Load a few sheets of plain paper in the product.
  2. Press the  home button, if necessary.
  3. Select Maintenance > Print Head Nozzle Check.
  4. Select Print. The nozzle pattern prints.
  5. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean



    Print head needs cleaning



    Print head needs Power Cleaning



  6. Do one of the following:
    • If there are no gaps, select O.
    • If there are gaps or the pattern is faint, select X and continue. Follow the instructions on the screen to clean the print head.
    • If most lines are missing or not printed, most of the nozzles are clogged. Select O and then run a Power Cleaning. See the link below.
  7. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
    Caution:
    Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off using the  power button and wait at least 12 hours. Then run a nozzle check and try cleaning the print head again, if necessary. If quality still does not improve, run a Power Cleaning.
Related tasks
Cleaning the Print Head Using the Product Control Panel
Power Cleaning Using the Product Control Panel
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