Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your product is turned on and connected to your computer.
• Make sure any interface cables are connected securely at both ends.
• Make sure there are no errors or paper jams in the product.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub.
• If your computer is connected using a USB cable, try a different USB port on your computer or a different cable.
• Make sure the printer status is not offline or pending.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly.
• Make sure your system meets the requirements for your operating system. If you are printing a high-resolution image, you may need more than the minimum requirements. Print the image at a lower resolution or if necessary, increase your system's memory.
• In Windows, make sure your product is selected as the default printer and the printer port setting matches the printer connection port.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs.
• In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on-screen instructions to check the connection status:
  • Windows 11: Click , then search for Epson Printer Connection Checker and select it.
  • Windows 10: Click and select Epson Software > Epson Printer Connection Checker.
  • Windows 8.x: Navigate to the Apps screen and select the Epson Printer Connection Checker icon.
  • Windows 7: Click and select All Programs > Epson Software > Epson Printer Connection Checker.
• On a Mac, make sure the printer is added to the printer list and the printer is not paused.
• You can try to clear the problem by updating the product software to the latest version. If the problem persists, try uninstalling and reinstalling the printer driver.