Checking the Nozzles Using the Product Control Panel

You can check the print head nozzles using the control panel on your product.

Load a few sheets of plain paper in the product.
Press the home button, if necessary.
Select Maintenance > Print Head Nozzle Check.
Select Print. The nozzle pattern prints.
Check the printed pattern to see if there are gaps in the lines.
Print head is clean

Print head needs cleaning

Print head needs Power Cleaning
Do one of the following:
- If there are no gaps, select O.
- If there are gaps or the pattern is faint, select X and continue. Follow the instructions on the screen to clean the print head.
- If most lines are missing or not printed, most of the nozzles are clogged. Select O and then run a Power Cleaning. See the link below.
Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
Caution:

Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.

If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then run a nozzle check, and try cleaning the print head if necessary. If quality still does not improve, run a Power Cleaning.