If you have problems feeding paper, try these
solutions:
- Place the
product on a flat surface.
- If paper does not feed for printing, remove it. Then
reload it in the middle of the rear paper feed. Slide the edge
guide against the edge of the paper, making sure that the paper
stack is not above the arrow mark on the edge guide.
- If multiple
pages feed at once, remove the paper, fan the edges to separate the
sheets, and reload it.
- If multiple pages feed at once during manual 2-sided
printing, remove any paper from the product before reloading
paper.
- If paper
jams when you load only one or two sheets, try loading more sheets
at a time. Do not load more than the recommended number of
sheets.
- Do not load more than the recommended number of
sheets.
- If paper
jams when you print on both sides of the paper, try loading fewer
sheets.
- Make sure
your paper meets the specifications for your product.
- Try cleaning the paper path.
- Do not place objects on the feeder guard.
- For best
results, follow these guidelines:
- Use new,
smooth, high-quality paper that is not curled, creased, old, too
thin, or too thick.
- Load paper
in the rear paper feed printable side up.
- Follow any
special loading instructions that came with the paper.