Solutions to Projector Power or Shut-Off Problems

If the projector does not come on when you press the power button or it shuts off unexpectedly, try the following solutions:
  • Make sure the power cord is securely connected to the projector and to a working electrical outlet.
  • If the projector's light source turns off unexpectedly, the A/V mute timer may be enabled. Select Off as the A/V Mute Timer setting.
  • If the projector's status light is orange, the projector has overheated and shut off. Check the solutions for this light status.
  • If the power button on the remote control does not turn on the projector, check its batteries.
  • The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord and contact Epson.
  • The cooling fans may run in standby status depending on the projector settings. Also, when the projector wakes from standby status, the fans may cause an unexpected noise. This is not a malfunction.
  • HDMI Link settings on connected devices could power on or power off your projector. Adjust the settings on connected devices accordingly.
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