Cleaning the Paper Guide

If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
  1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
  2. Press the  home button, if necessary.
  3. Use the arrow buttons to select Maintenance and press the OK button.
  4. Press the down arrow button, select Paper Guide Cleaning and press the OK button.
  5. Follow the on-screen instructions to clean the paper guide.
  6. Repeat these steps as necessary until the paper comes out clean.
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