Solutions to Bluetooth Audio Problems

If you cannot connect to a Bluetooth audio device, try the following solutions:
  • If you are trying to use the projector as a speaker, enable Bluetooth Speaker Mode in the projector's menu.
  • Select Projector from the available Bluetooth device list displayed on your device.
  • Make sure the Bluetooth audio device is paired to the projector and not to another device.
  • If you are trying to output audio from the projector to a Bluetooth audio device, make sure Bluetooth Speaker Mode is disabled.
  • Make sure only one Bluetooth device is connected to the projector. You cannot connect multiple Bluetooth audio devices to the projector at the same time.
  • Make sure the device meets the projector's Bluetooth specifications.
  • Make sure the volume level on the paired Bluetooth audio device and projector is turned up.
  • If you are having trouble connecting the projector to external Bluetooth speakers, try resetting the speaker's Bluetooth connections and try pairing again.
  • Make sure there are no obstacles between the Bluetooth audio device and the projector and that the Bluetooth audio device is within the specified communication distance. Place the Bluetooth audio device closer to the projector to improve communication. Avoid using the projector near wireless networks, microwave ovens, 2.4 GHz cordless phones, or other devices that use the 2.4 GHz frequency band. These devices can interfere with the signal between the projector and the Bluetooth audio device.
Was this page helpful? Yes or No.
Privacy Policy | Your California Privacy Rights | Terms of Use