Paper Ejection Problems

If you have problems with paper ejecting properly, try these solutions:

• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint.
• If paper falls from the output tray, extend the paper stopper.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint.
• If you are using letterhead paper, select the appropriate paper type setting.
• Clean the roller inside the printer to remove any dust on the paper path.
• If you are using the staple finisher, make sure to remove any scraps of paper left inside the unit and clear any objects around the unit.