Loading Passports

You can load A5-sized passports that are less than 0.20 inches (5 mm) thick in the input tray. For thicker passports, use an optional passport carrier sheet. (DS-C330 requires an optional passport carrier sheet for all passports). Make sure the original meets the specifications before loading it.

Make sure the scanner position light is on.

Note: If the scanner position light is off, pull the position selector to the right and tilt the scanner backwards.
Open the input tray.
Raise the input tray extension.
Slide the input tray edge guides all the way out.
Load the passport into the input tray printed side up and with the thicker edge (the side with more pages) facing first, and guide it in until it meets resistance (DS-C490).

If you are using an optional passport carrier sheet (required for DS-C330), load the passport into the carrier sheet printed side up and with the thicker edge (the side with more pages) facing first, then place the carrier sheet into the input tray and guide it in until it meets resistance.

Note: Do not use a passport carrier sheet that is scratched or has been scanned more than 3,000 times. Use only the passport carrier sheet that is designed for your product.
Adjust the edge guides to fit the edges of the original so that there are no gaps. Otherwise, the original may skew.

DS-C330:

DS-C490:
Support the top of the passport with your hand to prevent it from closing or falling out of the ADF. If the scanned images are affected by the originals ejecting below the product, try placing the product on the edge of a table where the ejected originals can drop freely.

DS-C330:

DS-C490:

Note: When scanning passports, select Passport as the Document Size and turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2.

Note: When using Document Capture Pro, you can open the Epson Scan 2 screen by clicking the Detailed Settings button on the Scan Settings screen.