If scanning becomes slow, try these solutions:
- Scan your original at a lower resolution, if possible.
- Make sure your system meets the requirements for your operating system. If you are scanning a high-resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory or reduce the resolution.
- Make sure you did not press the
slow mode button to slow down
the scanning speed (DS-C490). - The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2.
- If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may have automatically slowed down to protect the scanner mechanism from overheating or becoming damaged. Let the scanner rest with the power on for 30 minutes, then try scanning again.
- If you are
running virus protection or other security software, exclude the
TWAIN.log files from monitoring or set the TWAIN.log file as read
only. See your virus protection or security software instructions
for details. The TWAIN.log file is saved in C:\Users\(user
name)\AppData\Local\Temp.
Note: You may need to unhide system folders to view files in that location.
- Computers with USB 3.0 (SuperSpeed) or USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1 ports. If you are using a USB 3.0 or 2.0 port with the scanner, make sure it meets the system requirements.