If the Event ID option on the Information screen in the Management menu displays a code number, check this list of Event ID codes for the solution to the projector problem associated with the code.
| Event ID code | Cause and solution |
|---|---|
| 0026 | A screen mirroring communication error has occurred. Turn the projector off and on again, or restart the network software. |
| 0032 | |
| 0036 | |
| 0037 | |
| 0027 | Unstable screen mirroring communication. Check the network communication status, wait a few moments, and try connecting to the network again. |
| 0028 | |
| 0029 | |
| 0030 | |
| 0031 | |
| 0035 | |
| 0023 | Connection failed. If you see the PIN entry screen on your computer, enter the PIN code displayed on the network information screen or at the bottom right of the projected image. If this does not solve the problem, restart the projector and the connected devices, and then check the connection settings. |
| 0024 | |
| 0025 | |
| 0043 | The video format is not supported. Change the resolution of the mobile device and reconnect. Alternatively, change the Adjust Image Quality setting for the projector and reconnect. |
| 0432 | The network software did not start. Turn the projector off and then on again. |
| 0435 | |
| 0433 | Cannot display the transferred images. Restart the network software. |
| 0434 | Unstable network communication. Check the network communication status, wait a few moments, and try connecting to the network again. |
| 0481 | |
| 0482 | |
| 0485 | |
| 0483 | The network software quit unexpectedly. Check the network communication status, then turn the projector off and then on again. |
| 04FE | |
| 0484 | Communication with computer was disconnected. Restart the network software. |
| 0479 | A projector system error has occurred. Turn the projector off and then on again. |
| 04FF | |
| 0891 | Cannot find the SSID (network name). Make sure your computer and projector are connected to your access point's current SSID. |
| 0892 | The WPA/WPA2/WPA3 authentication type does not match. Make sure the wireless network security settings are correct. |
| 0893 | The TKIP/AES encryption type does not match. Make sure the wireless network security settings are correct. |
| 0894 | Communication with unauthorized access point was disconnected. Contact your network administrator. |
| 0895 | Communication with a connected device was disconnected. Check your device's connection status. |
| 0898 | Failed to acquire DHCP address. Make sure the DHCP server is operating correctly. If you are not using DHCP, turn off the DHCP setting in the Network menus. |
| 0899 | A communication error has occurred. Try restarting the network software and restarting your projector. If that does not solve the problem, contact Epson for help. |
| 089A | The EAP authentication type does not match the network. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 089B | EAP server authentication failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 089C | EAP client authentication failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 089D | Key exchange failed. Check the wireless LAN security settings and make sure that the security certificate is installed correctly. |
| 0920 | The internal battery that saves the projector's date and time settings is running low. Contact Epson for help. |
| 0B01 | The internal storage could not be detected correctly. Turn off the projector and disconnect the power cord, then reconnect the power cord and turn the projector back on. When the projector is turned on, the security certificate and address book are deleted. If that does not solve the problem, contact Epson for help. |