Solutions to HDMI Link Problems

If you cannot control an HDMI device using the HDMI Link feature, try the following solutions:
  • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
  • Make sure you connect the HDMI cable to the HDMI2 (eARC/ARC) port.
  • Make sure the cables meet the HDMI CEC standard.
  • Make sure the connected device meets the HDMI CEC standard. See the documentation supplied with the device for more information.
  • Make sure the HDMI CEC setting is enabled.
  • Make sure the connected devices are turned on and in standby status. See the documentation supplied with the device for more information.
  • If you connected a new device or changed any connections, make sure the CEC function is set for the connected device. You may need to restart the device.
Related references
Projector Feature Settings - Settings Menu