If your print quality declines, you may need to run a
utility to clean or align the print head.
Note: If you
are using your Epson product with the Windows 10 S
operating system, you cannot use the software described in this
section. You also cannot download and install any Epson product
software from the Epson website for use with
Windows 10 S; you must obtain software only from the
Windows Store.
Note:
When using the PCL or PostScript (PS3) printer
software with the product, you can clean and align the print head
and run a nozzle check by using the printer buttons or the
utilities included with the standard Epson printer software.
To download the standard Epson printer software, visit
epson.com/support (U.S.), epson.ca/support
(Canada), or latin.epson.com/support (Latin America)
and select your product.
If running these utilities does not solve the problem,
you may need to replace the ink pack.