In most
cases, you do not need to uninstall your product software before
re-installing it. However, you can download the Uninstaller utility
from the Epson support website to uninstall your product software
as described here.
Note: If
re-installing your product software does not solve a problem,
contact Epson support.
- To
download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support
(Canada), or latin.epson.com/support (Latin America) and
select your product.
- Click Downloads.
- Select your operating system, click Utilities, locate the Uninstaller utility, and
click Download. (If you do not see
an Uninstaller utility, search for "Uninstaller" using the site
search field.)
- Run the
file you downloaded.
-
Double-click the Uninstaller
icon.
- In the
Epson Uninstaller screen, select the checkbox for each software
program you want to uninstall.
- Click
Uninstall.
- Follow
the on-screen instructions to uninstall the software.
-
Reinstall your product software.
Note: If you
uninstall the printer driver and your product name remains in the
Print & Fax, Print & Scan, or Printers & Scanners window, select
your product name and click the –
(remove) icon to remove it.