Power Cleaning Using a Computer Utility

You can run a Power Cleaning using a utility on your Windows or Mac computer.

Note: Ink will be deposited to the maintenance box. If it becomes full, you must install a new maintenance box to continue printing.

Load a few sheets of plain paper in the product.
Do one of the following:
- Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Printer Settings and click the Maintenance tab.
- Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
Select Print Head Cleaning > Power Cleaning. You see a window like this:
Follow the on-screen instructions to run a Power Cleaning.
When Power Cleaning is finished, run a nozzle check.

If print quality has declined or your printouts are blank, and most or all of lines are missing when you print a nozzle check pattern, you can run a power cleaning.

Note: If most of the lines in the nozzle check appear, run a Cleaning instead.