Cleaning the Platen Without a Grip Pad

If the platen without a grip pad is dirty, follow these steps to wipe off the dirt.
Note: When printing on polyester T-shirts, the platen can be easily soiled with ink. If this happens, wipe the platen off before it has a chance to dry.
  1. Turn off the printer and make sure that the screen turns off, then unplug the power cable.
  2. Open the printer cover.


  3. Wipe the platen with a soft, clean cloth to carefully remove any dust or dirt.


    Note: If the dirt is difficult to remove, use a soft, clean cloth dampened with water and a small amount of ink cleaning solution or detergent and wrung tight. After that, dry the platen with a soft cloth.
  4. Close the printer cover.