Cleaning the Sensor Cover

Clean the sensor cover when you see a message on the LCD screen to do so.

Note: If you continue to use the printer without cleaning the sensor cover, the printer may not detect the position of the platen and you cannot print.

Turn on the printer, if necessary.
Do one of the following:
- If a message appears on the LCD screen prompting you to clean the sensor cover, select the message and then select Cleaning.
- If you want to clean the sensor cover before the message appears, select Maintenance > Cleaning the Maintenance Parts > Sensor Cover.
A confirmation message is displayed.
Select Start.
The print head moves to the maintenance position.
Open the printer cover.
Fill the cup supplied with the maintenance kit with pure water and place a cleaning swab in the cup and let it soak in. Make sure that the solution does not drip from the cleaning swab or cleaning wipe when you remove it from the cup.
Lightly dampen the two sensor covers on the right side (the areas shown in the illustration) with a cleaning stick soaked in pure water.

Note: Do not press or rub the sensor cover too hard, or it may be damaged. Also be careful not to let water drip into the printer.
Use a new cleaning stick to wipe away any dirt. Wipe with the cleaning stick until there is no more dirt.
Repeat steps 6 and 7 to clean the two sensor covers on the left side (the areas shown in the illustration).

Note: If the ink stains cannot be removed completely, use ink cleaning solution instead of water.
When you finish cleaning both sensor covers, select Done on the LCD screen.
Read the on-screen messages and then select OK.
The print head returns to its normal position.

If a message that the sensor cover cannot be recognized is displayed, repeat these steps to perform the cleaning again. If the message appears repeatedly, make sure that the stand on which the printer is installed is level. The printer cannot operate correctly if it is installed on a stand with an uneven or distorted surface.