If you notice that the White ink is uneven, too dark, too light,
blurry, or unclear, try these solutions:
- To maintain optimum print quality, remove and shake the
installed White ink packs at the start of every working day or
every 24 hours (or when a message is displayed).
- Run a nozzle
check to see if any of the print head nozzles are clogged. Then
clean the print head, if necessary.
- Align the
print head.
- Adjust the density of the White ink in the Garment Creator 2
software.
- Make sure
the pre-treatment solution is applied evenly or the printed results
will be uneven.
- Make sure the pre-treatment solution is not too diluted. If the
pre-treatment solution has been diluted too much, the solidity of
the White ink is weakened and the edges of the image may be
blurred. Try reducing the density of the White ink in the Garment
Creator 2 software or make the pre-treatment solution
stronger.
- Make sure to
dry the shirt completely after pre-treatment. If the shirt is left
for an extended period, dry it for several seconds using a heat
press before printing.
- Check the
temperature and pressure of the heat press. The temperature of the
heat press decreases when you press a T-shirt that has had
pre-treatment solution applied. When pressing several T-shirts in
succession, check that the temperature of the heat press is not too
low. Whiteness becomes uneven if the pressure is insufficient since
the T-shirt does not dry completely and the fibers are not pressed
flat.
- Make sure your White ink packs have not expired. For best
results, use ink packs before the expiration date printed on the
package (within a year of installation in the printer). Replace
expired packs with new ones.
- If the under-base white shows outside the main image area,
adjust the print area of the under-base white in the Garment
Creator 2 software.
- If you are printing on film and the under-base white shows
outside the main image area, make sure you are printing on the
correct side of the sheet and the job is intended for printing on
film. If you confirm that both of those items are correct, increase
the Reduce White Area setting in
Garment Creator 2. See the Garment Creator 2 online help for more
details.
- Try printing on a different type of garment. White quality can
vary depending on the quality of the cotton and ratio of polyester
in a garment.
- If there is still not enough white or the white is uneven, try
the following:
- Run Cleaning (Heavy) on the
white nozzles (Menu >
Maintenance > Head Cleaning > Cleaning (Heavy) > Select Nozzles). Select all the WH rows and then
select OK.
- If the problem still remains after running the cleaning once or
twice, change the printer mode to Color ink mode, and then back to
White ink mode.
- If changing the printer mode does not resolve the issue,
contact your dealer or Epson for support.