If you notice that your print quality is uneven, too light, too
dark, or there are lines in the print (banding), try these
solutions:
Run a nozzle
check to see if any of the print head nozzles are clogged. Then
clean the print head, if necessary.
If the print
surface is too far from the print head, the following problems may
occur:
Lines in the
image (banding)
Edges of the
image are blurry
Text and
straight lines are duplicated
Image is
grainy
Make sure the Platen Gap setting
is suitable for the platen and media types you are using.
If you are printing on film, make sure Platen Gap is set to Auto, and that the film is completely flat on
the platen and secured with opaque adhesive tape.
If you are printing on film and print quality is poor even
after printing under the same conditions as a previous film print
job, the print surface may not be correctly detected. Load the film
so that it is flat and make sure it is not curled, warped, damaged,
or bent in any way, and that the tape is not peeling or
lifted.
If there is any fuzz on the print surface, it could contact the
print head and cause nozzles to clog. Use a heat press immediately
before printing to flatten any fuzz on the media.
If the printed surface is soiled, try cleaning the suction cap
and around the print head. When you load media on the platen,
remove any lint with a lint roller or sticky tape and press the
fibers flat by using a hard roller.
Align the
print head. If you are printing on film, select Dark Media to align White ink with CMYK inks on
dark garments and Digital-Transfer-Film. Select Light Media to align CMYK inks on light-color
garments.
Perform a feed adjustment.
If the T-shirt you are printing on easily absorbs ink, ink may
not remain on the surface of the T-shirt and slight misalignment
may appear if bidirectional printing is enabled. If this occurs,
align the print head. If the problem is still not resolved, try
selecting Uni-Direction (Low Speed)
as the Print Direction setting in
the Garment Creator 2 software. To repeat printing or to print a
job from a USB memory stick that has already been set to
Bi-Direction (High Speed), set
Head Move Direction to Uni-Directional on the preview screen.
Make sure
your ink packs have not expired. For best results, use ink packs
before the expiration date printed on the package (within a year of
installation in the printer). Replace expired ink packs with new
ones.
Make sure you are using genuine Epson ink supply units (ink
packs). If you use non-Epson ink packs, printouts may be faint, or
the color of the printed image may be uneven because the remaining
ink level is not correctly detected.
Shake the
ink packs thoroughly before installing them in the printer. To
maintain optimum print quality, remove and shake the installed
White ink pack at the start of every working day or when a message
is displayed. Shake the color ink packs once a month.
Compare the
printed result with the image on your computer screen. Since
monitors and printers produce colors differently, printed colors
and screen colors do not always look the same.
Make sure
that the printer cover is closed during printing.
Check the
ink levels on the LCD screen. Replace any ink packs that are low on
ink.
Adjust the
print quality settings in the Garment Creator 2 software to a
higher quality setting.
Adjust the
density of the White ink in the Garment Creator 2 software.
Make sure
the pre-treatment solution is not too diluted. If the pre-treatment
solution has been diluted too much, the solidity of the White ink
is weakened and the edges of the image may be blurred. Try reducing
the density of the White ink in the Garment Creator 2 software or
use a stronger pre-treatment solution.
Before applying pre-treatment solution, make sure you remove
any lint from the fabric surface using a lint roller or sticky
tape; otherwise, uneven print results can occur.
Make sure you are uniformly applying the correct amount of
pre-treatment solution. Applying too much or too little, or
applying it unevenly can cause uneven print results.
If you are printing on cotton T-shirts, uneven print quality
may occur if the pre-treatment solution is too weak. Standing
fibers may not be flattened sufficiently and can shift during
printing or fixing. Adjust the dilution ratio of the pre-treatment
solution.
If you are printing on polyester T-shirts, unevenness may occur
depending on the fabric, even if the pre-treatment solution is
applied correctly. Try increasing the temperature when fixing the
pre-treatment solution.
If you are printing vivid colors, try setting Quality for Color Print
Quality or White Print
Quality in the Garment Creator 2 software.