If no image appears, try the following solutions:
- Check the status light to confirm the projector is
operating normally.
- Press the
Blank button on the remote
control to see if the image was temporarily turned off.
- Make sure
all necessary cables are securely connected and the power is on for
the projector and connected video sources.
- Try using a shorter HDMI cable.
- Try connecting the video source directly to the
projector.
- Press the
projector's power button to wake it from
standby or sleep mode. Also see if your connected computer is in
sleep mode or displaying a blank screen saver.
- If you are projecting from a streaming device, make
sure its power cable is connected to the USB-A (5V---2.0A) port port on the projector.
Turn on the connected streaming device or video source, and press
the play button to start a video, if necessary.
- If your streaming device is connected to a soundbar
or receiver, make sure you have selected the correct source on your
soundbar or receiver.
- Make sure the connected device meets the HDMI CEC
standard. See the documentation supplied with the device for more
information. If necessary, set the CEC function for the connected
device again and restart the device. Turn off the projector and the
connected streaming device or video source, and then turn them back
on.
- Turn off the projector and the connected streaming
device or video source, and then turn them back on.
- Check the
settings on the Signal I/O menu to make
sure they are correct for the current video source.
- If you are projecting from a laptop computer, make
sure it is set up to display on an external monitor.
- Make sure the computer's display resolution does not
exceed the projector's resolution and frequency limits. If
necessary, select a different display resolution for your computer.
(See your computer manual for details.)
- Make sure you selected the correct Signal Format or EDID setting in the projector's Signal I/O
menu, if available for your image source.
- When sending 18 Gbps images such as 4K 120 Hz, use
an HDMI cable (ultra high-speed).
- If the other solutions do not solve the problem,
reset all of the projector settings using the options on the
Initial/All Settings menu.