Cleaning the Print Head Using the Product Control Panel

You can clean the print head using the control panel on your product.
  1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing.
  2. Load a few sheets of plain paper in Cassette 2.
  3. Press the  home button, if necessary.
  4. Select Maintenance. You see a screen like this:


  5. Select Print Head Cleaning. You see a screen like this:


  6. Select Start to clean the print head. The  power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you see a message on the screen.
    Caution:
    Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
  7. Select Check.
  8. Select Print to print a nozzle check pattern and confirm that the print head is clean.
  9. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean



    Print head needs cleaning



    Print head needs Power Cleaning



  10. Do one of the following:
    • If there are no gaps, select O.
    • If there are gaps or the pattern is faint, select X and then select Cleaning.
    • If all or most of the lines are missing, select X and then select Power Cleaning.
  11. Follow the instructions on the screen to clean the print head or run a power cleaning.
    Caution:
    Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
If you don’t see any improvement after cleaning the print head three times, turn off the product and wait at least 12 hours. Then run a nozzle check and try cleaning the print head again. If quality still does not improve, run a Power Cleaning.
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