If you cannot turn the product on or off, try these
solutions:
- If you
cannot turn on your product, make sure the power cord is securely
connected and hold down the power button a little longer.
- If your product is connected using a USB cable, make
sure the USB cable is securely connected to the product and the
computer.
- If you are connecting over a network, make sure your
product is set up properly on the network.
- If your product does not turn on automatically, make
sure the Auto Power On setting is
enabled on the LCD screen (Settings > Basic Settings > Auto Power On).
- If you
cannot turn off your product, hold down the power button a little
longer. If you still cannot turn off your product, unplug the power
cord, plug the power cord back in, then turn your product on and
off again using the power button.