Checking the Nozzles Using a Computer Utility

You can check the print head nozzles using a utility on your Windows or Mac computer.
  1. Load a few sheets of plain paper in the product.
  2. Do one of the following:
    • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
    • Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
  3. Select Nozzle Check or Print Head Nozzle Check. You see a window like this:


  4. Click Print.
  5. Check the printed pattern to see if there are gaps in the lines.

    Print head is clean





    Print head needs cleaning

  6. Do one of the following:
    • If there are no gaps, click Finish.
    • If there are gaps or the pattern is faint, clean the print head.
If you don’t see any improvement after cleaning the print head up to 4 times, turn the product off using the  power button and wait at least 6 hours. Then run a nozzle check and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson support.
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